Documents required: for reservation and renting – a scan of your driver’s license; for driving – original valid driver’s license of any country or international driver’s license
The scooter’s paperwork will be provided upon delivery
The confirmation of rental payment and security deposit will be sent upon request to your e-mail

Rental policies and suggestions

Helmets are mandatory while riding a scooter for the driver and passenger
When driving, you must have your driver’s license on you at all times (valid original)
The scooter must be returned in the same condition as you received it. Before handing over we take photos of the scooter, so that you can make sure of its condition at the time of handover
Driving a scooter under the influence is strictly prohibited
We deliver the scooter with a full tank of gas, please return it with a full tank or pay the employee who picks up the scooter of extra charge for refueling it
It is highly recommended to extend your rent in advance as the scooter may be under reservation
It is possible to cancel your reservation in advance and it’s free of charge
Give us 2-3 hours notice of early return during working hours or 48 hours notice for your rent re-quote. The updated quote is to be based on the basic rate, excluding the discounts previously applied
In case you decide to cancel the rental due to personal issues when the courier arrives at your location, we will kindly ask you to pay the delivery fee
Scooter delivery and pickup is available from 8:00 am till 8:00 pm

Technical questions and support

In case of any kind of issues with the scooter, text us, send your location and provide a video of the problem. We will guide you for the necessary steps to take, send you a replacement scooter or provide you with a mechanic’s assistance
If you have a flat tire, let us know your location and we will offer options to resolve the issue.
In case you lost or broke the key, let us know your location and we will advise on the next steps to take.
If you are stopped by the police, show all necessary documents: your driver’s license and the scooter documents. If you have any traffic infringement, pay the fine on the spot

Security Deposit and Insurance

The Security Deposit is a must. Its amount depends on the model of the scooter. It ensures the guarantee of the scooter return, and can be used to cover violations of the terms of the rental agreed or its extension
The deposit may be totally or partially withheld for damages caused to the scooter (subject to the on-spot condition evaluation), partially withheld for overtime returns, false order, key or helmet loss, and return with an empty tank of gas
The Standard insurance plan is included in the rental quote. You can extend the coverage for an extra charge. More features available upon your request

Recommendations for scooter operation

The scooter can be parked in the designated area of your hotel or next to other parked scooters. Do not leave your scooter overnight in dark, low-traffic areas. When visiting the beaches of Tulum, always use paid parking lots
You are granted unlimited mileage. However, we do not recommend leaving the state of Quintana Roo
The scooter consumes gasoline only. We suggest filling it up with “Regular” or “Magna” type of gas
Normally, the fuel yield of a full tank is about 60-70 km (37-43 miles) riding on the highway. The fuel efficiency depends a lot on your driving manner, cargo weight and weather conditions
It is allowed to ride a scooter on the highway. Keep the rightmost lane and overtake only when necessary. We suggest abstaining from riding on the highway when it’s dark
We do not recommend driving a scooter at night, or under rainy weather conditions. Scooter driving is strictly prohibited on the beaches
Scooter theft is quite a rare thing. Do not park your scooter overnight in unlit, low-traffic areas and do not leave the key in the ignition switch. Do not leave your helmet hooked outside the scooter. Do not keep any values in the trunk when you are not close to the scooter
As a rule, an additional lock is not required. The steering wheel is equipped with its locking position

We’re trusted by visitors from over 40 countries

Elbrich Haijtema

Perfect! They drop and pick up the scooters at the time you want. Nice people!

Rachel Winton

Great scooter rental company to help you find the perfect ride 🛵 to get around Tulum and the surrounding areas. Affordable, communicative and flexible. The guys were willing to meet us where we wanted with a brand new scooter with two helmets 🪖 🪖 and took payment via Wise

Megh Bhatt

My experience was great renting a scooter from Scovoter. Customer service was excellent and friendly as well. I ordered my scooter and it delivered in less than an hour on the same day along with two helmets, and it was picked back up in a timely manner on the agreed day as I had requested. Scooter was in an optimal condition and I had a great time riding on it and exploring Tulum. I’ll look forward to renting a scooter from here when I return!

Marco Gierten

Had a great experience renting a scooter here! Responsive booking via WhatsApp, friendly service and great scooter. Can only recommend!

Matti Miettinen

Great service, rental was easy via whatsapp. Scooter was delivered to the hotel, scooter and helmets were new.

London Baskerville

Fast response and super nice service! The price is amazing compared to most places, even the street shops. Would recommend!

Khalid Boudou

Very happy with the service. Scooter worked very well. Anton in extremely nice and very flexible. Very good prices compared to hotel. 100% recommend

Lance Seibert

We rented the Vitalia 150cc from ScoVoter Tulum
They responded quickly to my message!
It was Brand New!! They Delivered to our Hotel!
Price was Great!!
It was definitely the best choice, cabs are very pricy! This gave us so much flexibility, our Hotel was right on the beach and when eating at beach hotels it gets very expensive.

Adriano Colella

Super fair price, very straightforward and fast process. Highly recommended for anyone who needs a scooter for their vaca

Guillaume sauty

Everything was perfect. They are inexpensive, very competitively priced, very responsive, only take cash as a deposit, and return the deposit without any problems!

Lindzeth Vicedo

Had a great experience! Our courier was nice and explained everything to us. The transactions were pretty straightforward and we felt secure that we didn’t need a deposit beforehand. Pick-up and drop-off were for an affordable price and i definitely recommend it.

Sara D

Such a nice scooter rental experience- highly recommend! Anton was so friendly and helpful, at one point the tail light went out and he picked the scooter up the next morning, had it fixed and returned in an hour. I suggest adding the phone holder if you’re not familiar to the area and want to use phone navigation 🙂 would definitely rent from here again!

Sam Lamsalmi

ScoVoter, is simply you best option for your scooter rental in Tulum, reliable, freindly and professional. Best price best scooters, best people !

Corey

Best Scooter Rental in Town
Held me a lot the time I was in Tulum
Delivered the Scooter to the hotel and picked them up last day at the Beach Club
Very fast response and easy rental!
TOP TOP !

John Liddell

My girlfriend had a really good experience renting scooters from these guys. They were super helpful and flexible about the booking, we extended our booking after a few days and it was easy as they’re good communicators
The scooter itself was new and worked a treat. Would definitely go straight back here for our next trip to Tulum!
10/10